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Your privacy is important to us:

The collection and processing of personal data was designed to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and to the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

Browsing the SoSexy website and registering as a customer in the online store presupposes understanding and acceptance of this Privacy and Data Protection Policy.

SoSexy maintains a constant concern with the protection of the privacy of personal data and a proactive approach to the security of the website and the protection of the data of its customers and visitors.

The data collected requires the person responsible for Data Processing to provide the information required by article 14 of the RGPD, which is considered to be provided by reading this privacy policy.

Our Privacy Policy explains:

 - What information we collect and why we collect it.

 - How we use that information.

 - The choices we offer, including how to access and update information.

SoSexy values your privacy, so whether you are a new user or a longtime user, please take the time to learn about our practices and if you have any questions, please contact us.

1. Responsible for the processing of personal data

The data controller is the company Livre Essência Unip. Lda., with NIF 509135951, and headquartered at Avenida Menéres, 566 – 4450-189 Matosinhos, Portugal, owner of the trademark SoSexy Romance Store.

You can contact the data controller at any time with any questions regarding data protection or by email at livreessencia@gmail.com


2. Legal basis for the collection and processing of personal data

We are entitled to carry out this processing in accordance with points a) and b) of paragraph 1 of art. 6 of the GDPR.

The purpose of collecting personal data is to manage the contractual relationship with SoSexy customers.

Pursuant to the provisions of articles 3, 4 and 5 of Regulation (EU) 2016/679, Livre Essência Unip. Ltd. collects data to act efficiently and be able, through our Services, to provide the best experiences. At some point, we will process your data for other purposes. Your personal data will be processed in a lawful, fair and transparent manner.

3. Purposes of the processing of personal data

The data provided by you to Livre Essência Unip. Ltd. are used for the sale of natural and dietary products, underwear and outerwear, leather goods and jewellery, intimate comfort items and erotic toys for adults.

All your personal data will only be kept for the legally required period, in compliance with the guarantees of confidentiality and secrecy recommended by the RGPD.

4. Categories of personal data we process

In general terms, personal data is collected in two situations directly resulting from SoSexy's activity:

4.1.1 User registration: creation of the customer-account and purposes of data processing

In order to create a customer account, a personal area is provided where the customer will have to enter the necessary data to identify him as a customer. The completion of the first purchase will depend on the provision of additional personal data necessary for order processing and delivery. Mandatory fields on the forms available for these registration stages are marked with an asterisk (*).

Livre Essência Unip. Lda. protects customer data and will not pass it on to third parties without the owner's knowledge or consent, as required by law.

During the processing of the customer's order, it is possible that certain personal data may be disclosed to third parties with the sole purpose of preventing and detecting fraud and always following an interpellation for this purpose by the competent authorities.

Livre Essência Unip. Lda. works with a certified billing system to comply with the legal obligations to which it is subject.

In addition, when you make a purchase on the website, you will also be asked for data regarding the delivery address and payment details, in order to guarantee the greatest possible efficiency and compliance with delivery times.

In order to allow the delivery of orders, some of your data will be transmitted to transport companies, namely Nacex, DHL, DPD and others.

In order to allow the delivery to be made in the shortest time, some of your data may be transmitted to the importing and distributing companies of the ordered items, in which case the items are sent directly by these companies to the customer, in our name and under our responsibility.

Data collected: Name, address and telephone number.

Purpose: Identification of the end customer, possibility of contact.

4.2 Cookies:

SoSexy uses "cookies" to help determine the usefulness, interest and number of hits, allowing fast and efficient navigation, eliminating the need to repeatedly enter the same information. A cookie is a small file with a list of characters that is sent to your computer when you visit a certain page. When you return to that page, the cookie allows your browser to recognize your browser. Cookies can store user preferences and other information. Note that it is possible to reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services on the website may not work properly without cookies.

4.2 Cookies

Excitasy uses "cookies" to help determine the usefulness, interest and number of accesses, allowing a quick and efficient navigation, eliminating the need to repeatedly enter the same information. A cookie is a small file with a list of characters, which are sent to your computer when you visit a certain page. When you return to that page, the cookie allows your browser to recognise your browser. Cookies can store user preferences and other information. Note that it is possible to reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website functionalities or services may not function properly without cookies.

4.2.1 Enabling and disabling cookies and similar technologies

Newsletters and other communications may, for statistical purposes, contain information that allows us to know whether they are opened through links within them.

However, the customer is always granted the right to cancel the sending of the newsletter or communication by e-mail through the specific option mentioned therein.

Access to the SoSexy online store requires the use of cookies, and deactivating them may affect navigation on the site.

For more information, we suggest consulting the information offered in each of the browsers or consultation articles with specific information on the subject.


5. Period of conservation of personal data

Livre Essência Unip. Lda. retains user data for the time necessary for the operations for which it was collected, in accordance with current legislation.

The data provided will be kept for the period strictly necessary, which normally corresponds to the period of existence of the customer's account. For this reason, as soon as the customer cancels his account, the personal data will be definitively erased, with the exception of the data necessary to comply with legal obligations, which will be stored in our own database for this purpose and for the period of time absolutely necessary. If the customer wishes to place a new order on the site, he will have to proceed with a new initial registration, subject to the terms and conditions in force at the time of registration.


6. Security of the processing of your personal data

Livre Essência Unip. Lda. guarantees the protection of your personal data against any loss, destruction, alteration, access, or improper or unauthorized use, adopting all the legally required measures for this purpose.

For these purposes, Livre Essência Unip. Lda., has technical and organizational measures that aim to guarantee the security of information and protect it against any deliberate or accidental act that may cause its manipulation, destruction, loss or unauthorized use.

Despite our best efforts, we caution you that the Internet is not a secure place to communicate. In fact, information transmitted over the Internet can be intercepted by third parties. Therefore, we cannot guarantee the security of the collected information. By using the SoSexy website and by placing information on it, you expressly agree that you are doing so of your own free will and at your own risk.


7. Right of access, rectification and elimination of personal data. Right to limitation of processing, right to object to processing and right to portability of personal data.

Under the terms of the General Regulation on Data Protection, the data subject has the right to ask the data controller for access to personal data concerning him, as well as its rectification or deletion. The data subject also has the right to demand, in certain circumstances, the restriction of the processing of personal data, as well as the right to oppose the processing and the right to data portability.

In the case of automated decisions, including profiling, you may object to such decisions, under the terms and for the purposes of article 22.

You may exercise these rights of access, rectification, deletion, limitation of treatment, opposition to treatment or portability with Livre Essência Unip. Lda., by sending an email to livreessencia@gmail.com or by written communication to the following address:

Livre Essência Unip. Lda.

Avenida Menéres, 566

4450-189 Matosinhos

( Exercising these rights may jeopardize the possibility of maintaining the legal basis for data processing ).


8. Right to lodge a complaint to a supervisory authority

Under the terms of the GDPR, the data subject is informed that he has the right to file complaints with the competent supervisory authority, in this case, the National Data Protection Commission.


9. Data Protection Officer (DPO)

You can contact the RPD of Livre Essência Unip. Ltd. at any time with any questions regarding the protection of personal data by email to livreessencia@gmail.com


10. Contact

Questions, comments and requests regarding this Privacy and Transparency Policy and your inherent rights should be sent to the addresses indicated in point 7.

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